ONLINE LEARNING PROGRAM 1
Flexing Mindsets and Rising To Post Crisis Leadership Challenges
Rationale
How do leaders and employees get back towards enhanced productivity after "work from home" or from "systematic rotation at work"? How do heads and leaders empathize at the same time encourage productivity of employees who experienced being quarantined and locked down getting the treat or misery of an unexpected work vacation?
What are the challenges facing Unit heads and their teams in business unusual? They are related to getting positive results from their people and the business. Enhanced leadership competencies of resilience as well as resolve and action orientation during and after the crisis are required.
The key is to do impact analysis and undertake rapid post crisis management planning to ensure 4 to 8 weeks of focused energy and effective execution. Working in proactive co-development mode with supervisors leading their employees will need to work together to resolve, respond and undertake renewal of the business in the short term. This ensures back on track business towards enhanced customer satisfaction.
Learning Objectives
At the end of the 2 hour Online Learning participants will be able to:
- Introduce the right mindset towards the shift or change to "business unusual"
- Discover what changes are happening or likely to happen
- Appreciate the leadership challenges and best practices in handling crisis
- Recognize the need for the balance of resilience, resolve and action
- Identify the impact of the crisis the business and the organization
- Learn crisis management planning and communications
- Develop post crisis management plan to move towards recovery, reform and renewal
- Set priority work objectives and action plans in the next 4-8 weeks
Topics
- Post Covid Business Changes
- Mindset in Viewing Change
- Paradigm Shifts in Business Unusual
- Leadership Challenges and Principles
- Goals and Stages of Post Crisis Management
- Stages of Post Crisis Management
- Effective Elements and Assessment of a Crisis Response Plan
- Discussion of Impact of Crisis on the Enterprise
- Development of a Post Crisis Management Plan for 4 to 8 weeks
Participants
OPEN TO ALL UNIT HEADS
ONE DAY PLANNING PROGRAM 2
Business and Strategy Planning and Renewal
What happens after post crisis management planning and execution? It is time for key heads and officers to undertake Business and Strategy Planning and Renewal revising current strategic plans to be more responsive to new business shifts. This involves understanding the different possible scenarios moving towards the future of business unusual, review the customer value chain and renew the business model. It involves weighing risks, opportunities and challenges assessment that will result in strategies and plans for the balance for 2021-2022.
Learning Objectives
At the end of the One Day Session, participants will be able to:
- Appreciate a framework for Business Strategy Planning and Renewal
- Brainstorm the givens in next two years in terms of megatrends that will lead to business unusual
- Examine the bank in terms of: who are we, who can we be, how do we move forward
- Undertake scenario building working on the most realistic scenario
- Explore opportunity for renewing or revising the current customer value chain and business model
- Explore and renew strategies and objectives for Year 2021-2022
- Quickly recover revenues
- Renew operations
- Rethink the organization
- Progress digital operations
Topics
- Post Pandemic Megatrends
- Business Strategy Planning and Renewal
- Scenario Building: Optimistic, Pessimistic, Realistic
- Delivering Value to Key Stakeholders
- Rethinking the Business Model
- Business Renewal and Revising Strategies
- Setting Objectives for 2021-2022
Participants
FUNCTIONAL HEADS, KEY LEADERS AT STRATEGIC MANAGEMENT LEVELS
ONE DAY TRANSFORMATION PROGRAM 3
Organization Transformation Towards Refreshed Business Plan
One of the key success factors in ensuring that the refreshed Business Plan works and succeeds is through proactive support of an Organization Change Plan. It covers the phases of Increasing urgency, developing the vision, communicating for buy-in, creating short term wins and institutionalizing change. Our company has competencies and experience in “transforming Asia's enterprises” offers you online learning experience to develop the company transformation plan. It includes a case study involving a live external environment driven case study in managing change towards recovery and continuity.
Learning Objectives
At the end of the One Day Session, participants will be able to:
- Appreciate the enterprise development and organization change frameworks
- Understand the assumptions/best practices in managing change for effective execution
- Learn steps and practice how to develop an organization change plan
- Illustrate application of change plan process using a "live" case
- Develop functional level change plan
- Map out a personal change plan
Topics
- Enterprise Development and Organization Transformation Change Frameworks
- Best Practices in Managing Change
- Case Study: Illustrate a change plan after a crisis
- Crafting an Organization Change Plan
- Developing a Functional Level Change Plan
- Personal Change Mapping and Action Planning
Participants
FUNCTIONAL HEADS, KEY LEADERS AT STRATEGIC MANAGEMENT LEVELS
